Cookies Policy

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device or browser and remember certain information. Some cookies are stored only while your browser is open. These are commonly called session cookies and are usually removed when the browsing session ends. Other cookies remain on your device for a set period or until you delete them. These are commonly called persistent cookies.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with other information that we hold about you, such as account, transaction, device or usage information. Where this occurs, we handle the combined information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Similar technologies can perform functions like cookies. For example, pixels or tags may help us understand whether a page has been viewed, while local storage may keep information in your browser or device. References to cookies in this policy include these similar technologies where the context allows.

Why cookies matter

• They can help pages load correctly and allow key website features to operate.
• They can help maintain account sessions and support secure sign-in processes.
• They can remember language, region, display or other choices you make.
• They can help us understand how visitors navigate and use the website.
• They can help us identify technical problems, unusual activity or potential security risks.
• They can support the delivery of relevant content, advertising or promotional measurement where permitted.

2. The types of cookies we may use

The cookies used on the Winport Casino website may vary depending on the pages, features and services available at a particular time. The main categories are described below. A cookie may fall into more than one category, and the same technology may have different purposes in different parts of the website.

Strictly necessary cookies

These cookies are needed for basic website operation. They may support page navigation, account access, session management, fraud prevention, security controls, payment-related processes and responsible operation of online services. Without these cookies, some requested features may not function properly. Because they are necessary for the website or a service you have requested, they may not be removable through ordinary cookie preference tools. You may still be able to block them through your browser, but doing so could prevent parts of the website from working.

Functionality and preference cookies

These cookies remember choices and settings so that the website can provide a more consistent experience. They may remember preferences such as language, region, display settings, consent choices or other options selected during a visit. If you remove these cookies, you may need to make the same choices again. Some website functions may also become less convenient or may not operate as expected.

Performance and analytics cookies

These cookies help us understand how visitors use the website. They may provide information about the pages visited, time spent on pages, links selected, browser type, device type, approximate location derived from technical information and errors encountered. We may use this information to monitor performance, identify areas for improvement and make the website easier to use. Analytics information is generally reviewed in aggregated or pseudonymous form where practical.

Advertising and marketing cookies

Where used and permitted, these cookies may help measure campaigns, recognise visits from a marketing source, limit the frequency of advertising or show content that may be more relevant to a visitor. They may be placed by us or by selected third parties acting on our behalf. These cookies are not required for basic website operation. You can usually manage or refuse them through the consent tool or your browser settings.

Third-party cookies

Some website features may involve third-party providers, such as security, analytics, media, identity, payment or advertising services. Those providers may use cookies or similar technologies under their own policies. We do not control every cookie that may be set by a third party. We encourage you to review the relevant third party’s privacy and cookie information before using associated features.

3. How we use cookie information

Cookie information may be used for legitimate operational and business purposes, subject to applicable law and any choices you make. This can include delivering the website, maintaining secure sessions, remembering settings, preventing misuse, investigating suspicious activity, troubleshooting faults and improving website design and performance.

We may also use cookie information to produce statistics about website traffic and feature use. These statistics can assist with planning, testing and service improvement. Information collected through cookies may be combined with information from your account, device or interactions with us when necessary for a stated purpose and handled in line with our Privacy Policy.

We may use cookies to help understand whether content or communications have been viewed, whether a campaign has generated a visit and whether marketing activity is effective. We do not use cookies to remove your responsibility for making informed choices about gambling. Cookies cannot determine whether gambling is suitable for you, and they should not be treated as a substitute for responsible gambling tools or personal limits.

Cookie information may be accessed by authorised personnel, related service providers or technology partners where required to provide, secure, analyse or improve the website. We take reasonable steps to ensure that service providers handle information only for appropriate purposes and apply suitable safeguards. Information may be processed in Australia or another country where our service providers operate, subject to applicable privacy obligations.

Retention and security

The length of time a cookie remains on your device depends on whether it is a session or persistent cookie, its purpose and the settings of the relevant provider. We aim to retain related information only for as long as reasonably required for the purpose for which it was collected, legal obligations, dispute handling, security or legitimate business needs.

We use reasonable administrative, technical and organisational measures to protect information associated with cookies. No online transmission or storage method is completely secure. You should keep your device, operating system, browser and account credentials protected, and avoid using public or shared devices for sensitive account activity where possible.

4. Managing cookies and this policy

You can manage non-essential cookies through the cookie preference options made available on the website, where applicable. You can also adjust your browser settings to accept, block or delete cookies. Most browsers provide settings that allow you to review cookies, remove existing cookies, block cookies from particular websites or receive a warning before a cookie is stored.

If you choose to block or delete cookies, the website may continue to operate, but certain features may be unavailable, slower or less personalised. Blocking cookies may also affect account access, session continuity, security checks, preference settings and other functions. Deleting cookies from one browser or device does not necessarily remove them from other browsers or devices.

Your choices and privacy rights

Depending on your circumstances and applicable law, you may have rights concerning personal information collected through cookies. These may include rights to request access, correction or deletion, to ask about how information is handled, or to raise a concern about privacy practices. Our Privacy Policy explains these rights and the process for making a request. We may need to verify your identity before responding and may be unable to fulfil a request where an exception applies.

If you have questions about this Cookies Policy or how information is handled, use the contact method provided on the website. Do not include unnecessary sensitive information in an initial enquiry. We will deal with privacy enquiries in accordance with applicable requirements and our internal procedures.

Changes to this Cookies Policy

We may update this Cookies Policy when our website, technologies, service providers, legal obligations or business practices change. The updated version will be published on this page with a revised effective date where appropriate. Changes take effect when published unless a different date is stated. We recommend checking this page occasionally so you remain aware of how cookies are used.

By continuing to use the website after a policy update, you acknowledge that you have had an opportunity to review the updated information. Where consent is required for a particular category of cookie, we will seek consent through the available preference mechanism or another appropriate method. This policy does not replace any notice or consent request shown when you access a specific feature.